BASIC USER’S GUIDEMFC-J280WMFC-J625DW Version 0USA/CAN
viii4Sending a fax 29How to send a fax ...29Stop faxing..
86Printing Received FaxesDifficulty SuggestionsCondensed print and white streaks across the page or the top and bottom of sentences are cut off.You pr
Troubleshooting87BReceiving FaxesDifficulty SuggestionsCannot receive a fax. Make sure your machine has a dial tone by pressing the Hook key. If you h
88Cannot receive a fax.(continued)If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sur
Troubleshooting89BSent faxes are blank. Make sure you are loading the document properly. (See Loading documents uu page 26.)Poor fax send quality. Try
90Copying DifficultiesDifficulty SuggestionsPoor copy results when using the ADF. (MFC-J625DW)Try using the scanner glass. (See Using the scanner glas
Troubleshooting91BPhotoCapture Center™ Difficulties (MFC-J625DW)Difficulty SuggestionsRemovable Disk does not work properly.1 Take out the memory card
92The Brother software cannot be installed.(Windows® users)If the Security Software warning appears on the PC screen during the installation, change t
Troubleshooting93BDial Tone BSetting the dial tone to Detection will shorten the dial detect pause.a Press Menu.b Press s or t to display Initial Set
94Machine Information BChecking the serial number BYou can see the machine’s serial number on the screen.a Press Menu.b Press s or t to display Machin
95CCOn-screen programmingCYour machine is designed to be easy to operate with on-screen programming using the menu buttons on the screen. User-friendl
ix8 Making copies 50How to copy... 50Stop copyin
96Menu table CThe menu table will help you understand the menu selections and options that are found in the machine's programs. The factory setti
Menu and features97CGeneral Setup Ink Test Print Print QualityAlignmentLets you check the print quality or alignment.65Cleaning BlackColorAllLets you
98General Setup(Continued)Auto Dayligh t — OnOff*Change this setting to On if you want the machine to change automatically for Daylight Saving Time.Se
Menu and features99CFax(Continued)Setup Receive(Continued)Remote Codes On*(l51, #51)OffAllows you to answer all calls at an extension telephone and us
100Fax(Continued)Report SettingTransmission OnOn+ImageOff*Off+ImageChoose the initial setup for Transmission Verification Report.31Journal PeriodOffEv
Menu and features101CNetwork menu CLevel1 Level2 Level3 Options Descriptions PageNetwork TCP/IP BOOT Method Auto*StaticRARPBOOTPDHCPChooses the BOOT m
102Network(Continued)WPS w/PIN Code— — You can easily configure your wireless network settings using WPS with a PIN code.See .WLAN Status Status — You
Menu and features103CMenu (continued) CLevel1 Level2 Level3 Options Descriptions PagePrint Reports Transmission — — Prints these lists and reports.See
104Initial Setup(Continued)Reset Network — Resets the print server back to its factory default settings, such as the password and IP address informati
Menu and features105CFAX ( ) CLevel1 Level2 Level3 Options Descriptions PageHistory Outgoing Send a fax — You can choose a number from the Outgoing Ca
xB Troubleshooting 67Error and Maintenance messages...67Error animation ...
106Options(Continued)Batch TX(MFC-J625DW only)— OnOff*Combines delayed faxes to the same fax number at the same time of day into one transmission.See
Menu and features107COptions(Continued)Set New Default—Fax ResolutionContrastReal Time TXGlass ScanSizeYou can save your fax settings.See .Factory Res
108SCAN ( ) CLevel1 Option1 Option2 Option3 Descriptions PageScan to File — — — You can scan a black & white or a color document into your compute
Menu and features109CScan to email — — — You can scan a black & white or a color document into your E-mail application.See .Scan to OCR(Available
110COPY ( ) CLevel1 Level2 Level3 Options Descriptions PageBlack Start ———Lets you make a monochrome copy.50Color Start ———Lets you make a color copy.
Menu and features111COptions(Continued)Enlarge/Reduce(Continued)Reduce (MFC-J280W and MFC-J625DW)97% LTRiA493% A4iLTR85% LTRiEXE46% LTRi4"x6"
112Options(Continued)Duplex Copy(MFC-J625DW only)Off* — You can choose the duplex print settings.See .Portrait LongEdgeFlip—Landscape LongEdgeFlip—Por
Menu and features113CPHOTO ( ) (MFC-J625DW only) CLevel1 Level2 Level3 Options Descriptions PageView Photos OK Start — You can print your chosen photo
114Options (for PHOTO) (MFC-J625DW only) COption1 Option2 Option3 Option4 Descriptions PagePrint Quality(Does not appear when DPOF Print is chosen.)No
Menu and features115CTrue2Life OnOff*White Balance Adjusts the hue of the white areas.See .Sharpness Enhances the detail of the image.Color Density Ad
xiTable of Contents (ADVANCED USER’S GUIDE)The Advanced User’s Guide explains the following features and operations.You can view the Advanced User’s G
116Options (for Index Sheet) (MFC-J625DW only) CSpeedDial CFactory Reset — — — You can restore all the settings to factory settings.See .Level1 Level2
Menu and features117CHistory CInk CLevel1 Level2 Level3 Options Descriptions PageHistory Outgoing Send a fax — You can choose a number from the Outgoi
118Entering Text CWhen you are setting certain menu selections, you may need to enter text into the machine. Press to cycle between letters, numbers
119DDGeneral DNoteThis chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for det
1201Noise depends on printing conditions.2Using standard 17 lb to 24 lb paper.3Using either BP60MPLTR or XEROX4200 20 lb paper, temperature 68 - 78.8
Specifications121DPrint media D1For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the ma
122Fax D1“Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials
Specifications123DCopy DColor/Black Yes/YesCopy Width Max. 8.26 in. (210 mm)Multiple Copies Stacks/Sorts up to 99 pages (MFC-J625DW)Stacks up to 99 pa
124PhotoCapture Center™ (MFC-J625DW only) D1Memory cards, adapters and USB Flash memory drive are not included.2USB 2.0 StandardUSB Mass Storage stand
Specifications125DPictBridge (MFC-J625DW only) DCompatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001.
126Scanner D1Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP Professional x64 Edition.2F
Specifications127DPrinter D1When the Borderless feature is set to On.2See Paper type and size for each operation uu page 24.3When printing on letter s
128Interfaces D1Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface.2Third par
Specifications129DComputer requirements DSUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONSComputer Platform & Operating System VersionSupported P
130Consumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.Ser
Specifications131DNetwork (LAN) DNoteFor more information about the Network specifications, see the Network User’s Guide. 1See the Computer Requiremen
Index132EAAccessories and supplies ... iiADF (automatic document feeder) ...26Answering machine (TAD) ...
133EFFavorite Settings ...10changing ...11deleting ...
134PPaper ... 22, 121capacity ...25loading ...
135ETTAD (telephone answering device), external ... 33, 41connecting ...
111Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and
Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)
Chapter 12Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network Glossary1This Basic User’s Guide does not cont
General information31e After the list of User’s Guides appears, choose the guide you want to read.How to find Scanning instructions 1There are several
Chapter 14Accessing Brother Support (Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer
General information51Accessing Brother Support (Macintosh)1You can find all the contacts you will need, such as Web support (Brother Solutions Center)
If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-J280W and MFC-J625DW (Circle your
Chapter 16Control panel overview 1MFC-J280W and MFC-J625DW have similar control panel keys. 1 Mode keys: FAXLets you access FAX mode. SCANLets you
General information71 4 Stop/ExitStops an operation or exits the menu.5Dial PadUse these keys to dial telephone and fax numbers and as a keyboard for
Chapter 181.9" Touchscreen plus Touchpanel controls 1The screen shows the current machine status when the machine is idle. 1 MenuLets you access
General information91Status LED (MFC-J625DW only) 1When you turn the machine on, the status LED lights up. When the memory card or USB Flash memory dr
Chapter 110Favorite Settings 1You can register the fax, copy and scan settings you use most often by setting them as your Favorite Settings. Later you
General information111Changing Favorite Settings 1You can change the settings registered to a Favorite.a Press Menu.b Press s or t to display Favorite
122Loading paper and other print media2Note(MFC-J625DW only)To print on Photo (4" 6") or Photo L (3.5" 5") paper, you must use
Loading paper132NoteWhen you are using Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper
Chapter 214f Gently adjust the paper side guides (1) to fit the paper using both hands.Make sure the paper side guides touch the sides of the paper. g
Loading paper152Loading envelopes and postcards 2About envelopes 2 Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m2). Some envelopes need ma
iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi
Chapter 216b Put envelopes or postcards in the paper tray with the address side down and the leading edge in first as shown in the illustration. Using
Loading paper172Loading photo paper (MFC-J625DW only) 2NoteIn Canada, the photo bypass tray is called the photo paper tray. Use the photo bypass tray,
Chapter 218Note• Always make sure that the paper is not curled or wrinkled.• The Photo indicator confirms that the photo bypass tray is in the Photo p
Loading paper192IMPORTANTIf you do not return the photo bypass tray to the Normal printing position after printing photos, you will get a No Paper Fed
Chapter 220Printable area 2The printable area depends on the settings in the application you are using. The figures below show the unprintable areas o
Loading paper212Paper settings 2Paper Type 2To get the best print quality, set the machine for the type of paper you are using.a Press Menu.b Press s
Chapter 222Acceptable paper and other print media2The print quality can be affected by the type of paper you use in the machine.To get the best print
Loading paper232Handling and using print media 2 Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture
Chapter 224Choosing the right print media 2Paper type and size for each operation 21MFC-J625DW onlyPaper Type Paper Size UsageFax CopyPhoto Capture1Pr
Loading paper252Paper weight, thickness and capacity 21Up to 100 sheets of plain paper 20 lb (80 g/m2).2(MFC-J625DW only) For Photo 4" 6"
iiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If y
263How to load documents3You can send a fax, make copies, and scan from the ADF (automatic document feeder) (MFC-J625DW only) and from the scanner gla
Loading documents273d Place your document, face down, top edge first in the ADF underneath the guides until the screen shows ADF Ready and you feel it
Chapter 328IMPORTANTIf you are scanning a book or thick document, DO NOT slam the cover down or press on it. Unscannable area 3The scannable area depe
2944How to send a fax 4The following steps show how to send a fax.a When the machine is idle, the date and time appear on the screen. When you want to
Chapter 430c You can change the following fax sending settings. Press FAX and then press Options. Press s or t to scroll through the fax settings. Whe
Sending a fax314Stop faxing 4To stop faxing, press Stop/Exit.Setting scanner glass size for faxing 4When documents are A4 size, you need to set the Sc
Chapter 432Note• If you choose On+Image or Off+Image the image will only appear on the Transmission Verification Report if Real Time Transmission is s
3355Receive Modes 5Choose the correct Receive Mode 5The correct Receive Mode is determined by the external devices and telephone subscriber services (
Chapter 534To set the receive mode follow the instructions below:a Press Menu.b Press s or t to display Initial Setup.c Press Initial Setup.d Press s
Receiving a fax355Using Receive Modes 5Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before us
iiiDescription ItemMultipurpose Paper - Plain Paper(Letter size / 500 sheets) BP60MPLTR (USA only)Matte Inkjet Paper(Letter size / 25 sheets) BP60ML (
Chapter 536Receive Mode settings 5Ring Delay 5The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.
Receiving a fax375Easy Receive 5If Easy Receive is On: 5The machine can receive a fax automatically, even if you answer the call. When you see Receivi
386Telephone services 6Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer.Feat
Telephone services and external devices396Distinctive Ring 6Distinctive Ring is a function of your Brother machine that allows a person with one line
Chapter 640NoteRing Pattern #1 is often called Short-Short and is the most commonly used. If the ring pattern you received is not on this chart, pleas
Telephone services and external devices416Connecting an external TAD (telephone answering device)6You may choose to connect an external answering devi
Chapter 642Connections 6The external TAD must be plugged into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall
Telephone services and external devices436Multi-line connections (PBX) 6We suggest you ask the company who installed your PBX to connect your machine.
Chapter 644Using external and extension telephones 6Using extension telephonesIf you answer a fax call at an extension telephone, you can make your ma
Telephone services and external devices456Changing the remote codes 6The preset Fax Receive Code is l 51. The preset Telephone Answer Code is #51. If
ivNotice - Disclaimer of Warranties (USA and Canada)BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTH
467How to dial 7Manual dialing 7Press all of the digits of the fax or telephone number. Speed Dialing 7a Press SpeedDial.Or, you can press (FAX) and
Dialing and storing numbers477Storing numbers 7You can set up your machine to do the following types of easy dialing: Speed Dial and Groups for broadc
Chapter 748NoteIf the 2-digit Speed Dial location you choose is already taken, the OK button on the screen will not work. Choose a different location.
Dialing and storing numbers497h The screen will display your settings.Do one of the following: Press OK to finish. To change another Speed Dial numbe
508How to copy 8The following steps show the basic copy operation.a When you want to make a copy, press (COPY). Make sure you are in COPY mode. The
Making copies518Copy settings 8You can change the following copy settings. Press COPY and then press Options. Press s or t to scroll through the copy
Chapter 852Paper Size 8If you are copying on paper other than Letter size, you will need to change the Paper Size setting. You can copy only on Letter
5399PhotoCapture Center™ operations (PHOTO mode)9Even if your machine is not connected to your computer, you can print photos directly from digital ca
Chapter 954Getting started 9Firmly put a memory card or USB Flash memory drive into the proper slot. 1 USB Flash memory drive IMPORTANTThe USB direct
PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive (MFC-J625DW only)559IMPORTANTDO NOT insert a Memory Stick Duo™ into
vCompilation and Publication NoticeUnder the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest
Chapter 956Print Images 9View Photos 9You can preview your photos on the screen before you print them. If your photos are large files there may be a d
PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive (MFC-J625DW only)579How to scan to a memory card or USB Flash memor
5810Printing a document 10The machine can receive data from your computer and print it. To print from a computer, install the printer driver.uuSoftwar
591111Scanning a document 11There are several ways to scan documents. You can use the SCAN key on the machine or the scanner drivers on your computer.
Chapter 1160Scanning using a scanner driver11uuSoftware User’s Guide: Scanning a document using the TWAIN driver (Windows®)uuSoftware User’s Guide: Sc
61AAReplacing the ink cartridgesAYour machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each
62b Press the lock release lever as shown to release the cartridge for the color indicated on the screen. Remove the cartridge from the machine. c Op
Routine maintenance63Af Gently push the back of the ink cartridge marked “PUSH” until it clicks, and then close the ink cartridge cover. g The machine
64Cleaning and checking the machineACleaning the scanner Aa Unplug the machine from the AC power outlet.b Lift the document cover (1). Clean the scann
Routine maintenance65ACleaning the print head ATo maintain good print quality, the machine will automatically clean the print head when needed. You ca
viUser's Guides and where do I find it?1MFC-J625DW only2Visit us at http://solutions.brother.com/.Which manual? What's in it? Where is it?Pr
66j After the cleaning procedure is finished, press Start.The machine starts printing the Print Quality Check Sheet again and then return to step f. k
67BBError and Maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this h
68Error Message Cause ActionB&W Print OnlyReplace InkOne or more of the color ink cartridges have reached the end of their life.You can use the ma
Troubleshooting69BCannot Detect You installed a new ink cartridge too quickly and the machine did not detect it.Take out the new ink cartridge and re-
70DR Mode in Use The machine is in Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode.Set Distinctive Ring to Off.
Troubleshooting71BInkAbsorberNearFullThe ink absorber box or flushing box is nearly full.The ink absorber box or flushing box will need to be replaced
72No Paper Fed The Photo Bypass Tray is in the Photo printing position. (MFC-J625DW)Verify that the Photo Bypass Tray is in the Normal printing positi
Troubleshooting73BOut of Memor y The machine's memory is full. If a copy operation is in processPress Stop/Exit and wait until the other operatio
74Unable to CleanXXUnable to Init.XXUnable to PrintXXUnable to ScanXXThe machine has a mechanical problem.—OR—A foreign object such as a paper clip or
Troubleshooting75BError animation BError animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace
viiTable of Contents (BASIC USER’S GUIDE)1 General information 1Using the documentation ...
76Transferring the Fax Journal report to another fax machineBIf you have not set up your Station ID, you cannot enter fax transfer mode. (uuQuick Setu
Troubleshooting77BDocument is jammed inside the ADF unitBa Take out any paper from the ADF that is not jammed.b Lift the document cover.c Pull the jam
78c Pull the two green levers inside the machine to remove the jammed paper. d Pull out the jammed paper (1). e Lift the Jam Clear Flap, and remove t
Troubleshooting79BPaper is jammed at the back of the machine (MFC-J625DW)BIf the screen shows Paper Jam [Rear], follow these steps:a Unplug the machin
80Paper is jammed at the front and back of the machineBIf the screen shows Paper Jam (MFC-J280W) or PaperJam Front,Rear (MFC-J625DW), follow these ste
Troubleshooting81Bf Open the Jam Clear Cover (1) at the back of the machine. g Pull the jammed paper out of the machine. h Close the Jam Clear Cover.
82IMPORTANT• If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper
Troubleshooting83BTroubleshooting BIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from withi
84Poor print quality. Check the print quality. (See Checking the print quality uu page 65.)Make sure that the Media Type setting in the printer driver
Troubleshooting85BThe printouts are wrinkled.(Windows® users) In the printer driver Advanced tab, click Color Settings, and uncheck Bi-Directional Pri
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